We are pleased to announce that IBIZ is honored to be a member of the 2010 Microsoft Dynamics® Inner Circle, a prestigious award given to the best of the best Microsoft Dynamics partners worldwide. Below is a copy of congratulations letter on the award from Microsoft.

Dear Puspak and Ramasubramanian,

Congratulations! We are pleased to notify you that IBIZ Consulting Services Pte Ltd has earned membership to the 2010 Microsoft Dynamics® Inner Circle. Only the best of the best are invited to be a member of the Microsoft Dynamics Inner Circle; it is reserved for the very top echelon of our partner channel.

I want to thank you for your deep commitment and devotion to your customers, as well as your commitment to business excellence which are the reasons you are receiving an Inner Circle membership. We are extremely excited to welcome you to this prestigious group!

Please join us in honoring you and your fellow Inner Circle members at the 2010 President’s Club Reception and Partner Awards Ceremony on Wednesday, July 14, 2010 at the Worldwide Partner Conference. This invitation only reception will be from 6:30 to 9:30 p.m. at The Grand Hyatt in the Independence Ballroom.

The event is next week so we ask that you RSVP as soon as possible so we can continue our plans to accommodate your presence. Simply send the name of your organization and the names of up to two members from your organization who will be attending to our MBS Events mailbox by 5:00 p.m. CT on Saturday, July 10, 2010. Go to 2010 President’s Club Reception to learn more.

As an Inner Circle member, I also want to invite you to the Inner Circle retreat. This year’s retreat will take place August 22 – 25, 2010 at the incredible Pelican Hill Resort in Newport Coast, California, USA. We invite you to join us for networking, learning and recreation with other 2010 Inner Circle partners and a broad group of Microsoft senior leaders. Visit the Inner Circle Retreat website for complete details and to register. And watch inbox for an email containing your retreat registration code and other important retreat information.

Information on your complete Inner Circle benefit package will come in the form of an email from the Microsoft Dynamics Partner Recognition mailbox shortly.

Thank you again for your commitment to Microsoft Dynamics. See you in Washington DC!

Sincerely,

Doug Kennedy
Vice President, Dynamics Partners
Microsoft

We are pleased to announce the launch of IBIZ web-based Help Desk System with effect from 1st July 2011. The Help Desk System is a comprehensive service desk solution that helps us streamline support services, increase productivity, and implement industry best practices.

The Help Desk System provides an additional channel of support through which our valued customers can submit service requests. The new system serves as central repository of all service requests logged by customers. Customers now enjoy greater flexibility in submitting and monitoring service requests and obtaining resolutions online.

The system is expected to help improve our service quality, streamline our multi-site support for regional customers and automate the handling of service requests to work faster and more efficiently. This value-added service increases transparency of our service management and ensures continuity of our support service.

Customers with active Annual Maintenance Contract (AMC) will receive login credentials for the Help Desk System. Should you have any queries pertaining to our Annual Maintenance Contract or Help Desk System, please click Customers with active Annual Maintenance Contract (AMC) will receive login credentials for the Help Desk System. Should you have any queries pertaining to our Annual Maintenance Contract or Help Desk System, please click here to contact us.