Dynamics LoyaltyPlus is a powerful membership and loyalty management system that satisfies companies wanting to excel in membership management, increase member loyalty, and improve business productivity. The membership and loyalty system provides you a single platform to access virtually all information pertaining to members and their spending behaviours in an organized manner.
Membership program gives your customers a sense of privilege whereas loyalty program encourages them to repurchase and renew your products and services. Rewards and redemption entitlement serves as an incentive to your members attracting them to increase business transactions with your company. Apart from managing membership and loyalty programs, Dynamics LoyaltyPlus also offers useful tools to capture customer’s preferences, spending habits, transactions, and responsiveness which lead to 360 degree view of your customers in order to understand their Recency, Frequency and Monetary (RFM) and Lifetime Value (LTV).
- Managing Members
- Engaging Members
- Rewarding Members
Dynamics LoyaltyPlus has the following features:
- Member Profile Management
- Membership Management
- Campaign Management
- Promotion Management
- Loyalty Management
- Rewards and Redemptions Management
- Sales Management
- Service Management
- Feedback Management
- Social Networking
- Membership and Loyalty Analysis
- Loyalty Accounting
Dynamics LoyaltyPlus helps you develop and retain customers with greater precision, resulting in enhanced member loyalty and improved profitability.
- Comprehensive view of members’ profiles
- Improved effectiveness of marketing campaigns through targeted and personalized campaigns and segmentation
- Higher perceived brand value
- Improved member retention through loyalty rewards
- Improved customer service and customer satisfaction through feedback system
- Measureable loyalty program performance
- Accurate reporting on accrual and loyalty redemptions
- Reduced operating costs through process automation