The pain points most often cited were manual processes that cause mistakes and inefficiencies, the need for more functionality, an inability to scale to support growth, integration problems, especially with the growing number of customer and partner systems, and a lack of operational insight. This white paper explores the experience of these companies in more detail to help you understand how you can use Microsoft Dynamics to support rapid growth and drive business success.

Enterprise mobility is radically transforming work style, work environments and business processes. It involves an extension of business applications through the use of mobile devices to allow employees to effectively perform their tasks while on the road or away from their workstations.

Microsoft announced that Microsoft Dynamics CRM application will be made available for other mobile platforms and browsers in the second quarter of 2012. This is a strategic move to broaden its cloud computing services alongside Microsoft Office 365 and Azure.